Sales and Shipping Policies

 


We have a Frequently Asked Questions page with answers to many of the questions we are asked often.

All prices of products are subject to change without notice. The price in effect at the time will prevail regardless of what is posted on website. We take every measure to post accurate prices on the web site but are not responsible for typos or errors. Responding with an email with a request to order parts does not constitute placing an order with Mas Classics. Possession of a V-Twin printed catalog or price list does not constitute an offer. There are no cash refunds on V-Twin orders as we do not get cash refunds from V-Twin.

For warranty or defective items, let us now and we will email you a return authorization number along with the address to the Warranty & Return Center. Please do not ship the items back to Mas Classics as this will delay the process. No V-Twin exchanges after 60 days from the date on invoice. Parts must be the the same new, unused condition as you get them. You will be credited only after V-Twin credits our account for your returned item. Please see F.A.Q. page for more info on Returned Items.

Once an order is placed with V-Twin, it is usually processed and shipped within 24 hours. Orders submitted over the weekend will be shipped on the next business day. Once shipped, we have no way to cancel an order with V-Twin. We are billed for the items and they are promptly shipped out with UPS. Cancellations are handled as returns to V-Twin, requiring a return authorization number and subject to return shipping at the customer's expense and 20% restocking fee.

Sales can be paid by Visa or Mastercard, American Express, Discover card, PayPal, certified funds, money orders or cashiers checks. We use our primary email address info@ for PayPal payments. It is linked to the Contact Us link. Money orders and cashiers checks are payable to Mas Classics. Personal checks will be accepted, but will be held for clearance. Sorry, we do not ship orders COD. California Residents must include 8.00 % state sales tax to all orders.

For Alaska and Hawaii orders, these are shipped via Priority Mail. We will provide you with a shipping quote after we have the items packaged up and weighed.

Wire Transfer information:

Account name: Mas Classics
Bank address: Chase Bank
Buena Park-Valley View Financial Center
8901 Valley View Street, Suite C, Buena Park, CA 90620
Account # 4940650842
ABA# 322 271 627


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